0113 476 0244
Post a job

Client Terms and Conditions

Ad Talent – Terms of Use

Effective date: July 2026

These Terms apply to recruitment advertising, candidate management, screening and related services provided by Ad Talent Recruitment Ltd Limited.

By approving a proposal, confirming an order, paying an invoice or instructing us to begin work, the Client agrees to these Terms.

1. About us

Ad Talent is a trading name of Ad Talent  Recruitment Ltd, registered in England and Wales.

Registered office:
Flockton House
Audby Lane
Wetherby
West Yorkshire
LS22 7FD

Company number: 16420188
VAT number: 501 3599 13
Email: hello@ad-talent.co.uk
Telephone: 0113 476 0244

In these Terms, Ad Talent, we, us and our mean Ad-Talent Limited. Client, you and your mean the organisation purchasing our services.

2. Our services

The services included in your recruitment campaign will be confirmed in writing before work begins.

Depending on the package purchased, services may include:

  • vacancy consultation;
  • job advert writing and optimisation;
  • advertising across selected job boards;
  • application management;
  • candidate searches;
  • candidate communication;
  • CV screening;
  • screening calls or first-stage interviews;
  • candidate summaries and shortlisting;
  • interview coordination; and
  • campaign reviews and reporting.

Only services confirmed in your proposal, quotation or order confirmation are included in the agreed fee.

Any additional work will be discussed and agreed with you before additional charges are applied.

3. Starting the campaign

A binding agreement is formed when you:

  • approve a proposal or quotation;
  • confirm by email that you wish to proceed;
  • pay an invoice; or
  • instruct us to begin work.

The campaign will be treated as started when we first begin advert writing, commit advertising credits, publish the vacancy, begin candidate sourcing or start screening work.

The campaign duration will be confirmed in your order documentation and will normally begin when the advert first goes live.

4. Job adverts and Client approval

We will prepare or edit the job advert using information supplied by you.

Before publication, you must confirm that:

  • the vacancy is genuine;
  • the information is complete and accurate;
  • the salary, location, hours and benefits are correctly stated;
  • the duties and requirements reflect the actual role;
  • the requirements are lawful and non-discriminatory; and
  • you have authority to recruit for the vacancy.

We may make minor spelling, formatting, compliance or optimisation changes without requesting further approval, provided these do not materially change the role.

Significant changes requested after approval or publication may incur an additional charge or require further advertising credits.

Delays in supplying information, approving the advert or providing feedback may delay the campaign.

5. Job boards and advertising

We will select the job boards and advertising channels based on the package purchased, the vacancy and platform availability.

Third-party job boards control their own:

  • acceptance rules;
  • search rankings;
  • algorithms;
  • audience reach;
  • publication times; and
  • advert removal policies.

We may substitute a job board or advertising channel where a platform rejects the advert, becomes unavailable, changes its rules or is not suitable for the vacancy.

We will not deliberately make a material reduction to the agreed service without a reasonable explanation.

We cannot guarantee how prominently an advert will appear or how many applications it will receive.

6. Client responsibilities

You are responsible for:

  • supplying accurate vacancy information;
  • responding promptly to approval and feedback requests;
  • treating applicants fairly and professionally;
  • keeping candidate information secure and confidential;
  • completing final right-to-work checks;
  • verifying references, qualifications and licences;
  • completing any necessary DBS, safeguarding or background checks;
  • complying with employment, equality and data-protection laws; and
  • making the final recruitment decision.

You must tell us about interviews, offers, appointments and candidate withdrawals so that we can manage the campaign effectively.

Candidate information must only be used for legitimate recruitment purposes and must not be shared with unauthorised third parties.

7. Candidate screening

Where screening is included, we will assess applicants against the criteria agreed with you.

This may include reviewing CVs, discussing experience and availability, asking role-specific questions and preparing candidate notes.

Our assessment is based on information supplied by the applicant. We cannot guarantee that all information provided by an applicant is complete or accurate.

Any right-to-work, qualification, licence, identity or reference enquiry carried out by us is preliminary unless expressly agreed otherwise.

The Client remains responsible for all final employment checks and hiring decisions.

8. Recruitment results

We will provide the agreed services with reasonable care and skill.

However, we cannot guarantee:

  • a minimum number of applications;
  • interviews or offers;
  • a successful appointment;
  • a particular quality of applicant;
  • candidate attendance or acceptance;
  • candidate retention; or
  • a specific time to hire.

Recruitment results may be affected by factors outside our control, including salary, location, working hours, market conditions, employer response times and competition from other employers.

9. Fees and payment

Fees will be agreed in advance and confirmed in writing.

All fees are exclusive of VAT unless stated otherwise.

New Clients are required to pay before the campaign begins unless otherwise agreed.

Approved existing Clients must pay invoices within 28 days of the invoice date.

We may suspend services where an invoice remains unpaid.

Where a business invoice becomes overdue, we may claim statutory interest and recovery costs where permitted by law. UK rules allow interest and fixed recovery costs to be claimed on qualifying late commercial payments.

Any genuine invoice query should be raised promptly. Undisputed amounts must still be paid by the due date.

10. Cancellation and refunds

You may cancel a campaign by giving written notice.

Unless otherwise agreed:

  • where cancellation occurs before we begin work, no cancellation fee will apply;
  • where work has begun but the advert has not been published and no advertising credits have been committed, 50% of the fee will remain payable; and
  • where the advert has been published, advertising credits committed, candidate sourcing started or screening begun, 100% of the fee will remain payable.

Any non-refundable third-party costs already incurred will also remain payable.

Prepaid campaigns, bundles, credits and unused allocations are non-refundable unless otherwise agreed in writing.

Any validity period applying to prepaid campaigns or credits will be stated when purchased.

11. Pausing or changing a campaign

Campaigns cannot automatically be paused or extended.

A pause or extension must be agreed in writing and may result in additional job-board or service charges.

A substantial change to the vacancy may be treated as a new campaign. This may include a change to:

  • the job title;
  • location;
  • salary;
  • seniority;
  • working pattern;
  • employment type; or
  • main duties and selection criteria.

We will discuss any additional cost before proceeding.

12. Data protection and confidentiality

Both Ad Talent and the Client must comply with applicable data-protection law.

Unless otherwise agreed, each party will normally act as an independent data controller for candidate information it receives and uses for its own recruitment purposes.

Where one party processes personal information solely on behalf of the other, appropriate written data-processing terms may be required. The ICO distinguishes between controllers, who decide the purpose and means of processing, and processors, who act on a controller’s instructions.

You must:

  • use candidate information only for lawful recruitment purposes;
  • restrict access to authorised personnel;
  • keep candidate information secure;
  • not use candidate information for unrelated marketing;
  • notify us promptly of any suspected data breach involving information received through our services; and
  • delete or retain candidate information in line with your lawful retention procedures.

Both parties must keep confidential any non-public candidate, commercial, pricing or business information received from the other.

Further information about our handling of personal information is available in our Privacy Notice.

13. Suspension or termination

We may suspend or terminate services where:

  • payment is overdue;
  • the Client does not provide necessary information or approval;
  • the vacancy appears unlawful, discriminatory, misleading or non-genuine;
  • candidate information is misused;
  • continuing the campaign could breach the law or job-board rules; or
  • the Client materially breaches these Terms.

Either party may terminate the agreement where the other commits a serious breach and does not correct it within a reasonable period after receiving written notice.

Termination will not affect fees already due or obligations relating to confidentiality, data protection or liability.

14. Liability

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to this, Ad Talent will not be liable for:

  • unsuccessful recruitment outcomes;
  • inaccurate information supplied by the Client or an applicant;
  • an applicant withdrawing, rejecting an offer or leaving employment;
  • job-board downtime, rejection or algorithm changes;
  • delays caused by the Client;
  • loss of profit, opportunity, goodwill or anticipated savings; or
  • indirect or consequential losses.

Our total liability relating to a campaign will not exceed the fees paid for that campaign, to the extent permitted by law.

The Client will be responsible for reasonable losses or claims caused by:

  • inaccurate or unlawful vacancy information supplied by the Client;
  • discriminatory recruitment requirements;
  • misuse of candidate information;
  • infringement of third-party rights in materials supplied by the Client; or
  • the Client’s breach of these Terms or applicable law.

15. Third-party services and events outside our control

We may use third-party systems and suppliers, including job boards, applicant-tracking systems, email providers and recruitment technology platforms.

We are not responsible for failures caused solely by third-party providers or events outside our reasonable control, but we will take reasonable steps to manage and communicate any material disruption.

16. Employment agency status

Ad Talent provides permanent recruitment advertising and work-finding support. We do not employ or supply temporary workers unless expressly agreed under a separate contract.

The Client becomes the employer of any applicant it appoints and is responsible for all employment obligations.

Ad Talent will not charge applicants for finding or seeking employment. UK rules distinguish employment agencies, which introduce people for permanent employment, from employment businesses supplying temporary workers.

17. Changes to these Terms

We may update these Terms from time to time.

The version in force when a campaign is ordered will apply to that campaign.

We will not retrospectively change an existing agreement unless required by law or agreed with the Client.

18. Governing law

These Terms and any dispute arising from them are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction.

19. Contact

Questions about these Terms should be sent to:

Ad Talent Recruitment Ltd
Flockton House
Audby Lane
Wetherby
West Yorkshire
LS22 7FD

Email: hello@ad-talent.co.uk
Telephone: 0113 476 0244

Post A Job